Terms & Conditions
Thank you for choosing FayCo Sport & Spine. Our SMS (Short Message Service) communication program is designed to help you stay informed and connected with your care. Please read the following terms and conditions carefully before opting in to receive text messages from our clinic.
1. Types of Messages You May Receive
By enrolling in our SMS messaging program, you agree to receive text messages from FayCo Sport & Spine related to your care. These may include:
Appointment Reminders
Appointment Confirmations or Cancellations
Account Notifications (e.g., billing alerts, insurance updates)
Follow-up Care Instructions or Wellness Check-ins
We will not send promotional or marketing messages through SMS.
2. Message Frequency
Message frequency may vary depending on your appointments, care plan, and interactions with our clinic. You may receive more messages during periods of active care or treatment.
3. Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan. Charges are your responsibility and are billed by your mobile provider.
4. Opt-Out Instructions
You can opt out of SMS communications at any time by replying:
STOP – to unsubscribe from further text messages.
Once you send STOP, you will receive a final confirmation message, and no further texts will be sent unless you opt back in.
5. Help and Support
If you need help with our SMS program, reply:
HELP – to receive assistance via SMS,
or visit our website at www.faycosportandspine.com for more information and support.
6. Privacy and Data Use
Your privacy is important to us. All information shared via SMS is handled in accordance with our Privacy Policy and applicable healthcare privacy laws including HIPAA. We do not share your SMS consent or message content with third parties or affiliates for marketing purposes.
Visit https://www.faycosportandspine.com/privacy-policy for our Privacy Policy.